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Customer Support

Do you need help with your account?

Please check out the available options below to find a solution that works for you.

Short on time? Manage your account online:

• View and pay your bill
• Review your energy usage
• Make payment arrangements

Customer Service

Call us Monday - Friday, 8:00 a.m. to 5:00 p.m. ET

Within the US: 866-366-4357

International: 001-757-857-2112

In all emergencies or dangerous situations, dial 911.

Social Media

Looking for answers to quick questions or guidance with our self-service options? Message us on social media Monday-Friday 8am-5pm ET.